Bedienungsanleitung HP Pre 3 (Seite 215 von 234) (Englisch)

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Chapter 14 : Troubleshooting 215

Updates

I dismissed a system update notification, and now I don't

know how to get the update on my smartphone

If you have a phone network connection or a Wi-Fi connection and the

battery has at least a 30% charge, you can start the update yourself:

Open System Updates . Your smartphone checks for the availability of

the update, and if one is available, tap Download Now. The download

happens in the background, so you can continue to use your smartphone

until the actual installation takes over.

Your smartphone continues to remind you to install the update after it has

been downloaded. You are also reminded that the smartphone will install

the update automatically the next time you charge your smartphone. An

update installation cannot begin unless you have at least a 30% charge

on your battery. If you tap Install Later, the update will automatically

install the next time the following conditions are true: the smartphone is

charging and idle, and the battery has at least a 30% charge.

My smartphone froze while I was downloading or installing a

system update

If this happens, you can use webOS Doctor to restore your smartphone

and install the system update from your computer using the USB cable.

On your computer, go to hpwebos.com/support to download webOS

Doctor.

Transferring information from another HP

webOS phone

I want to get files off my old webOS phone, but the screen is

cracked or doesn't respond to taps, so I can't access USB

Drive mode

If you can't put your smartphone in USB Drive mode using the screen, you

can use a keyboard shortcut. Connect your smartphone to your computer

using the USB cable, and then press and hold Option + Sym + U.

Making room on your smartphone

If you store a large number of files or install many applications, the

internal memory on your smartphone may fill up. Here are some ways to

clear space on your smartphone:

• Photos, Videos, Music, Amazon MP3 (if available), Quickoffice, PDF

View: Large files take up a lot of memory. Move files to your computer

(see Copy files between your smartphone and your computer), or delete

them from your smartphone.

• Email: Email attachments can be large and consume lots of memory.

Copy attachments to your computer (see Copy files between your

smartphone and your computer), or delete large files from your

smartphone (see Delete a message). You may also want to empty the

deleted items folder.

• Messaging: If you do a lot of text or multimedia messaging, delete

messages or conversations (see Delete a message or Delete a

conversation). Also, attachments to multimedia messages can be large

and consume lots of memory. Copy attachments to your computer (see

Copy files between your smartphone and your computer), or delete

large files from your smartphone (see Delete a message).

• Web: Delete stored web browsing information by clearing your history,

cookies and cache (see Customise web browser settings).

• Third-party applications: You can delete infrequently used applications

(see Delete applications).

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HP Pre 3 Seite 215

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