Bedienungsanleitung Memphis Grills VG0974 (Seite 24 von 43) (Englisch, Französisch)

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TroubleshoongAndErrorMessagesTroubleshoongAndErrorMessages



In the event that your Memphis grill encounters any kind of issue or problem in operaon, please con‐

sult this chart. If the soluons oﬀered here are insuﬃcient to resolve the maer, please contact your

dealer, or Hearthland Products directly at the number found at the end of this manual.

Problem Cause Solution

Received Error

Message "ER‐1"

The appl i ance has overheated,

possibly due to a grease fire, or

excess fuel.

• Turn the grill off and allow it to cool. If necessary, follow the procedure in

the General Warning section. Clean grill interior and clear of excess fuel

before restarting.

• The appliance has failed to ignite

withi n the al l otted 30 minutes.

• Check the hopper for suffi ci ent fuel .

• Check the burn pot for ash build‐up or other obstructions.

• Check igniter to see if it is heating up(igniter may need replacing).

• In extreme cold, grill may require additional priming to achieve ignition.

• Make sure hood is closed.

• Grill will not stay lit. • Check the hopper for sufficient fuel.

• Check the burn pot for ash build‐up or other obstructions.

• Make sure hood is closed.

Received Error

Message "ER‐3"

• The appliance has experienced

power failure during operation.

• Ensure that your grill is securely plugged in.

• Check for power‐failures within your home.

• Gril l is not properly plugged in. • Ensure that your grill is plugged into a working GFCI outlet.

• A power surge has tripped the

circuit board fuse on the ITC.

• Fuse must be manually replaced. See guide at the end of this section.

• Wood pellets have absorbed

excess moisture.

• Clear the hopper and burn pot of moist pellets, replacing them with dry

pellets.

• Burn pot i s overl oaded wi th ash

build‐up.

• Check the burn pot for ash build‐up or other obstructions.

• Grill isn’t receiving sufficient fuel. • Check the hopper for sufficient fuel.

• Ensure both sides of the hopper are filled (Elite, Pro and Built‐In).

• Grill isn’t receiving sufficient air‐

flow.

• Check the burn pot for ash build‐up or other obstructions.

• Check to see if fan(s) have been unplugged or have failed.

• Contact dealer or Hearthland directly in case of fan failure.

• Burn‐pot i s overl oaded wi th ash

build‐up.

• Check the burn pot for ash build‐up or other obstructions.

• Check to see if fan(s) have been unplugged or have failed.

Frequent Flare‐ups

are experi enced

• Fl a mmabl e materi al bui l d‐up. • Check to see if fan(s) have been unplugged or have failed.

Cooki ng temperatures

are uneven

• Unbalanced airflow throughout

the grill.

•Ensure that Savorizer® is installed correctly

ITC Constantly Reads

• Damaged ITC • Contact your dealer or Hearthland Products

Grill Will Not Turn On

Grill Produces Excess

or Discolored Smoke

Received Error

Message "ER‐2"

Grill Will Not Achieve

Or Maintain Stable

Temperature

Missbrauch melden von Frage und/oder Antwort

Libble nimmt den Missbrauch seiner Dienste sehr ernst. Wir setzen uns dafür ein, derartige Missbrauchsfälle gemäß den Gesetzen Ihres Heimatlandes zu behandeln. Wenn Sie eine Meldung übermitteln, überprüfen wir Ihre Informationen und ergreifen entsprechende Maßnahmen. Wir melden uns nur dann wieder bei Ihnen, wenn wir weitere Einzelheiten wissen müssen oder weitere Informationen für Sie haben.

Memphis Grills VG0974 Seite 24

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