Bedienungsanleitung Onkyo TX-NR3010 (Seite 108 von 168) (Englisch)

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Appendix

En-108

Update Procedure Troubleshooting

Case 1:

If an error occurs, “Error!! *-**” is displayed on the AV

receiver’s display. (Alpha-numeric characters on the front

display are denoted by asterisks.) Refer to the following

table and take appropriate action.

■ Errors during an update via network

Case 2:

If an error occurs during the update process, disconnect

then reconnect the AC power cord and try again.

Case 3:

If you do not have an Internet connection to the network,

please contact Onkyo Support (➔ page 110).

Press RECEIVER followed by HOME on the remote

controller.

The Home menu appears on the TV screen.

Select “Firmware Update” and press ENTER.

Note that the “Firmware Update” option will be

grayed out for a short while after the AV receiver is

turned on. Please wait until it becomes operable.

Select “Update via NET” and press ENTER.

Note that this option will not be available if there is no

firmware file newer than the currently installed

version.

Select “Update” and press ENTER.

The update process will begin.

During the update process, the on-screen display may

disappear depending on the updated program. When

this occurs, you can still view the update progress on

the AV receiver’s display. The on-screen display will

reappear after the update is complete, and upon

turning the AV receiver off and on again.

The message “Completed!” appears on the AV

receiver’s display, indicating that the update has

been completed.

Turn off the AV receiver using 8ON/STANDBY on

the front panel.

Do not use 8RECEIVER on the remote controller.

Once turned off, the AV receiver will automatically

turn on again.

Congratulations! You now have the latest firmware

installed on your Onkyo AV receiver.

Error Code Description

-10,

-20

The Ethernet cable was not detected.

Reconnect the cable properly.

-11,

-13,

-21,

-28

Internet connection error.

Check the following items:

• Make sure the IP address, subnet mask,

gateway address, and DNS server are

configured properly.

• Make sure the router is turned on.

• Make sure the AV receiver and the router are

connected with an Ethernet cable.

• Make sure your router is configured properly.

See the instruction manual of the router.

• If your network allows only one client

connection and there is any other device

already connected, the AV receiver will not be

able to access the network. Consult your

Internet Service Provider (ISP).

• If your modem does not function as a router,

you will need a router. Depending on your

network, you may need to configure the proxy

server if necessary. See the document

provided by your ISP. If you are still unable to

access the Internet, the DNS or proxy server

may be temporarily down. Contact your ISP.

Others Retry the update procedure from the beginning.

If the error persists, please contact Onkyo

Support (➔ page 110) and provide the error

code.

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