Bedienungsanleitung Onkyo TX-RZ800 (Seite 106 von 142) (Englisch)

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Troubleshooting

En-70

BLUETOOTH function

● Try plugging/unplugging the power of the unit and try

turning on/off the BLUETOOTH-enabled device. Re-

startup of the BLUETOOTH-enabled device may be

effective.

● The BLUETOOTH-enabled devices must support the

A2DP profile.

● Near components such as microwave oven or cordless

phone, which use the radio wave in the 2.4 GHz range,

a radio wave interference may occur, which disables the

use of this unit.

● If there is a metallic object near the unit, BLUETOOTH

connection may not be possible as the metal can effect

on the radio wave.

If the above does not solve the problem, check the

following.

 Cannot connect with this unit

● The BLUETOOTH function of the BLUETOOTH-enabled

device is not enabled. Refer to the user manual of the

BLUETOOTH-enabled device for how to enable the

BLUETOOTH function.

● When building a BLUETOOTH connection between

this unit and your BLUETOOTH-enabled device for the

first time, if the connection fails, select "6.Hardware" -

"Bluetooth", execute "Clear" in "Pairing Information", turn

off and then on again your BLUETOOTH-enabled device

to clear the device name, and build the BLUETOOTH

connection again.

● If the wireless LAN and BLUETOOTH connections are

used at the same time, try connecting the ETHERNET

port and router with the Ethernet cable after selecting

"6. Hardware" - "Network" and changing "Wi-Fi" to "Off

(Wired)" for a better connection.

 Music playback is unavailable on the unit even after

successful BLUETOOTH connection

● When the audio volume of your BLUETOOTH-enabled

device is set low, the playback of audio may be

unavailable. Increase the volume of the BLUETOOTH-

enabled device.

● Depending on the BLUETOOTH-enabled device, Send/

Receive selector switch may be provided. Select Send

mode.

● Depending on the characteristics or specifications of

your BLUETOOTH-enabled device, playback on the unit

is not guaranteed.

 Sound is interrupted

● Problem may be occurring at the BLUETOOTH-enabled

device. Check the information on a web page.

 The audio quality is poor after connection with a

BLUETOOTH-enabled device

● The BLUETOOTH reception is poor. Move the

BLUETOOTH-enabled device closer to the unit or

remove any obstacle between the BLUETOOTH-

enabled device and this unit.

 "Bluetooth" - "Auto Reconnect" does not work

● This may not work with some BLUETOOTH-enabled

devices.

In that case, pair the unit and the BLUETOOTH-enabled

device and then play again.

Network function

● Network services become selectable after the network

starts up even if they cannot be selected first. It may

take about a minute to start up.

● When NET is blinking, the AV receiver is not properly

connected to the home network.

● Try unplugging the power supply of this unit and the

router, and then plugging in again. Try rebooting the

router.

If the above does not solve the problem, check the

following.

 Cannot access the Internet radio

● Certain network service or contents available through

the unit may not be accessible in case the service

provider terminates its service.

● Make sure that your modem and router are properly

connected, and make sure they are both turned on.

● Make sure that the router LAN side port is properly

connected to the AV receiver.

● Make sure that connecting to Internet from other

components is possible. If connecting is not possible,

turn off all components connected to the network, wait

for a while, and then turn on the components again.

● If a specific radio station is unavailable for listening,

make sure the registered URL is correct, or whether the

format distributed from the radio station is supported by

this unit.

● Depending on ISP, setting the proxy server is necessary.

● Make sure that the used router and/or modem is

supported by your ISP.

 Cannot access the network server

● This unit needs to be connected to the same router as

the network server.

● Make sure your network server has been started up.

● Make sure your network server is properly connected to

the home network.

● Make sure your network server is correctly set.

● Make sure that the router LAN side port is properly

connected to the AV receiver.

 Playback stops while listening to music files on the

network server

● Make sure the network server is compatible with this

unit.

● When the PC is serving as the network server, try

quitting any application software other than the server

software (Windows Media

Player 12 etc.).

● If the PC is downloading or copying large files, the

playback may be interrupted.

USB storage device

 USB storage device is not displayed

● Check whether the USB storage device or USB cable is

correctly inserted to the USB port of the unit.

● Remove the USB storage device from the AV receiver

once, and then try re-connecting.

● Performance of the hard disk that receive power from

the USB port of the unit is not guaranteed.

● Depending on the type of format, the playback may

not be performed normally. Check the type of the file

formats that is supported.

● This unit supports FAT16 and FAT32 file system formats

for USB storage devices.

● USB storage devices with security functions may not be

played.

Onkyo TX-RZ800 Seite 106

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