Bedienungsanleitung Onkyo TX-RZ800 (Seite 107 von 142) (Englisch)

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Troubleshooting

En-71

Wi-Fi (Wireless LAN) Network

● Try plugging/unplugging the power supply of wireless

LAN router and the unit, check the wireless LAN router

power-on status, and try reboot of the wireless LAN

router.

If the above does not solve the problem, check the

following.

 Cannot access to Wi-Fi (Wireless LAN) network

● The wireless LAN router setting may be switched to

Manual. Return the setting to Auto.

● Try the manual set-up. The connection may succeed.

● When the wireless LAN router setting is at stealth mode

(mode to hide the SSID key) or when ANY connection

is off, the SSID is not displayed. Change the setting and

try again.

● Check if SSID and encryption settings (WEP, etc.) are

correct. Make sure the network settings of the unit is

properly set.

● Connection to an SSID that includes multi-byte

characters is not supported. Name the SSID of the

wireless LAN router using single-byte alphanumeric

characters only and try again.

 Playback is interrupted and communication does

not work

● Cannot receive signals due to a bad connection.

Shorten the distance from wireless LAN access point

or remove obstacles for a good visibility, and try again.

Place the unit away from microwave ovens or other

access points. It is recommended to place the Wi-Fi

router (access point) and the unit in the same room.

● If there is a metallic object near the unit, wireless LAN

connection may not be possible as the metal can effect

on the radio wave.

● 2.4 GHz band for wireless LAN may not be enough.

Connect ETHERNET port of the unit and the router

via an Ethernet cable after selecting "6. Hardware" -

"Network" and changing "Wi-Fi" to "Off (Wired)".

● When other wireless LAN devices are used near the

unit, several issues such as interrupted playback and

communication may occur. You can avoid these issues

by changing the channel of your Wi-Fi router. For

instructions on changing channels, see the instruction

manual provided with your Wi-Fi router.

Multi-zone Function

 There is no zone output from the connected player

● When outputting audio from an external player, in Zone

2, you can play equipment connected to any of the

HDMI IN1 to IN5 jacks, DIGITAL IN COAXIAL/OPTICAL

jacks, or AUDIO IN jacks. Note that only analog or

2-channel PCM audio signals can be played and that

some players require audio output setting. Only players

connected to the AUDIO IN jack by analog connection

can be played in Zone 3.

● When the NET input source is selected, DSD and Dolby

TrueHD audio signals cannot be output to Zone 2/Zone

Remote Controller

● Make sure that the batteries are installed with the

correct polarity.

● Install new batteries. Do not mix different types of

batteries, or old and new batteries.

● Make sure that the remote controller is not too far away

from the unit, and that there is no obstruction between

the remote controller and the remote control sensor of

the unit.

● Make sure that the unit is not subjected to direct

sunshine or inverter-type fluorescent lights. Relocate if

necessary.

● If the unit is installed in a rack or cabinet with colored-

glass doors or if the doors are closed, the remote

controller may not work reliably.

If the above does not solve the problem, check the

following.

 The remote controller does not work

● Before operating this unit with the remote controller, be

sure to press RCV.

 Operating other Onkyo component by using a RI

remote control code is not available

● Make sure that the Onkyo component is properly

connected with RI cable. When RI cable is used for

connection, make sure to connect analog audio cable as

well. (Connecting only an RI cable will not be enough.)

● Make sure you have selected the correct remote

controller mode.

● When the RI remote control code is input, point the

remote controller at remote control sensor of the unit.

● Make sure that the input display is correctly set.

● Input the RI remote control code again.

 Cannot operate Onkyo components (ones without RI

connection) and components of other makers

● Operate the remote controller by setting toward the light

receiving section of each component.

● When using the remote controller to control other

manufacturers' AV components, some buttons may not

work as expected. Also, some components may not

operate at all.

● Make sure you have selected the correct remote

controller mode.

● Make sure you have entered the correct remote control

code.

● Make sure to set the same ID on both the unit and

remote controller.

● Input a correct remote control code again. If there are

several codes, try each code.

Display and OSD

 The display does not light

● Make sure that Dimmer function is not working. Press

DIMMER button and change the brightness level of the

display.

● The display is turned off when the Pure Audio listening

mode is selected or Pure Analog Playback function is in

use.

 The on-screen menus do not appear

● On your TV, make sure that the video input to which this

unit is connected is selected.

● Set "TV Out" - "Impose OSD" to "On".

● (European, Australian and Asian models) The guidance

displayed on the TV screen (OSD) are not displayed

when the OSD language is set to Chinese if the input

selector is "NET" or "BLUETOOTH". Operate by

confirming the display on the main unit. Note that the

display on the main unit does not support the display

of Chinese characters. Characters that cannot be

displayed are replaced with asterisks (

Onkyo TX-RZ800 Seite 107

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