Bedienungsanleitung Samsung VS28C97 (Seite 43 von 48) (Englisch)

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English 43

Appendix

Problem Solutions

The vacuum cleaner

cannot be charged.

• Make sure the vacuum cleaner is properly placed on the Clean Station.

• Make sure the Clean Station is properly plugged in.

• Confirm that the voltage provided to the Clean Station matches the

requirements of the Clean Station.

• Check that the vacuum cleaner is turned on, and then check that the LED

of the battery level indicator is turned on.

• Check if foreign matter (dust) is on the charging terminal. Remove any

foreign matter with a cotton swab or soft cloth.

The AI mode is not

working.

• Make sure the assembled brush is either the Active Dual Brush or Slim

LED Brush+.

• Make sure the suction power is set on the AI mode.

• If the AI mode is not working, empty the dustbin and then follow the guide

provided after the self-diagnosis.

The vacuum cleaner is

on the Clean Station but

emptying dustbin and

self-diagnosis is not

working.

• Make sure the Clean Station is properly plugged in.

• Make sure the vacuum cleaner is properly placed on the Clean Station.

• Check if you enabled the Auto Empty function.

• Check the Bluetooth connection.

-Press and hold the Clean Station’s START/STOP button for 5 seconds.

-The Clean Station’s START/STOP button blinks red for 5 seconds when

the Bluetooth is not connected and blinks in blue for 5 seconds when

the Bluetooth is connected.

• Connecting the Bluetooth

-Press and hold the Clean Station’s START/STOP button for 5 seconds

until its light blinks. Press the Auto Empty button while the START/

STOP button blinks.

-Simultaneously press the + and - buttons. Then, simultaneously press

and hold the + and - buttons again for 3 seconds. Hold the buttons

until you see the message that says, ‘Connecting to Bluetooth’.

-Wait until the Bluetooth connection succeeds.

-If the connection fails, try again from the beginning.

• Make sure the battery is properly inserted into the vacuum cleaner.

• If the vacuum cleaner is placed back on the Clean Station within a minute

from it was taken off from the Clean Station, the Auto Empty function will

not operate even it the function is enabled.

The vacuum cleaner

stops operation during

cleaning.

• As this product has the overheating prevention device of the motor, the

product will stop operation temporarily for the following conditions. After

correcting the cause of the problem, turn the product on again. (This case

may differ depending on the ambient temperature.)

-When the vacuum cleaner operates with a full dustbin.

-When the vacuum cleaner operates with a brush, pipe, or tool clogged.

-When the Extension Crevice Tool is used for long hours.

Untitled-5 43 2023-07-28  2:24:33

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